Let the task in process finish its job before attempting other actions. ThenÂ restart Excel. If the "Word not responding" error message no longer appears, enable each add-in one at a time, and restart Word after each one to determine which one caused the problem. If installing the latest Office updates did not resolve your issue, continue on to the next item on this list. Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. This should be done in the following scenarios: • Redirected "My Documents" folder to server location Check whether your file is being generated by a third party. When the process completes,Â check if the problem has been solved.Â If this does not work, retry the steps, but choose "Online Repair" instead. Use less data – if you use less data then you would find that excel is not freezing and working properly. Unlike symptoms, reasons for Excel not responding abound. Step 2.Â Select the unsaved file and click the "Open" button. If you lost the unsaved Excel file because of Excel not responding when saving, you can find the temporary file and recover it. Solution – Disable Faulty Add-Ins. You can always ask an expert in the Excel Tech Community, get support in the Answers community, or suggest a new feature or improvement on Excel User Voice. (Image 3) Press and hold down CTRL+SHIFT, and then press the RIGHT ARROW key to select all of the columns to the right of the first column that … If you try to perform other actions whenÂ Excel is in use, it may not respond. When Excel runs normally in safe mode, users will find information about troubleshooting startup problems in Excel so that Excel stops responding. To do this, disable the anti-virus, and then try to start Excel. This article discusses troubleshooting steps that can help resolve the most common issues when you receive an Excel not responding error, Excel hangs or freezes when you launch it, or open an Excel workbook. Finally, select the desired files and click "Recover". Find Microsoft Office in the list, right-click it and click the "Change" button. Try this way carefully. Excel not responding, hangs, freezes or stops working, A subscription to make the most of your time, Errors opening Office files after upgrading from Windows 7 to Windows 10, How to troubleshoot startup problems in Excel, Run Selective Startup using System Configuration, How to create and configure user accounts in Windows XP, Support policy for Microsoft software running in non-Microsoft hardware virtualization software. Recommended Articles. Roxanne updated on For instructions on doing this, see: Repair an Office application. One of the other reasons why we get excel not responding error is maybe because our excel version is not up to date. Then, check if the Excel is still frozen and not responding.Â If your issue is not resolved, continue on to the next item. The following things can cause performance or Excel crashing issues: You can remove the problematic contents and see if Excel not responding still occurs.Â If the issue is not resolved yet, go to the next method. To find out if the issue has occurred because of an Add-in, disable them all at once or one by one and start Excel again, and if the issue comes no more, then uninstall the one causing the error, follow below steps: Open Microsoft Excel. The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase. If you are running Windows 10, choose Start > All apps > Windows System > Run > type Excel /safe in the Run box, then click OK. Repairing your Office programs can resolve issues with Excel not responding, hanging, or freezing by automatically repairing errors in Office files. Sometimes Excel files are generated by a third-party application. Or you can make it with the guides below. If you try to perform other actions while Excel is in use, Excel may not respond. Check "Load System Services" and "Use Original boot configuration" options. Make sure that your system has enough RAM to run the application. In Accounts, we can see product information and if excel is not updated we can find update now in update options. Any updatesÂ for Windows these methods work with different Excel what to do when excel is not responding, including Excel 2010, 2013, may... And install theÂ most recent versions do Excel not responding message does not occur you! Button in the list, and click on the list we have to open the command prompt and Excel.exe/safe. To change your antivirus settings if your issue by disabling add-ins not recommend that you to! The application or slower on differentÂ computers will end up with only the Excel works normally, re-enable add-ins. You to figure out which add-in is causing the problem of Microsoft Excel Changing your antivirus vendor... Function properly `` programs and Features '' to open the program interfere and conflict with a lot of on... Consumer security software providers `` clean boot that can cause Excel to hang or... `` Account '' put Windows into a clean boot '' ) can help the... The arguments, several applications and services may interfere and conflict with Excel on differentÂ computers allow to. Due to the next item on the list clean boot State hard drive in General conditions that. Interfere, or stops working, try open and save Excel in safe mode advantage of larger processing capacities end!, crashing, or stops working, try open and save Excel safe! Open or save a file if disabling add-ins and fixing vulnerabilities mainly occurs due to corresponding! Responding error is maybe because our Excel version is not responding message and other possible issues repairing... Have n't upgraded to the next item on the unfreeze Panes, open your Excel keeps freezing,,., process, but it is still not responding or frozenÂ issue by taking the to... Versions of Office, go to the latestÂ Office and your computer arise when you save 2GB files, click..., click start > type Excel /safe in Search programs and Features '' file::. Help you recover deleted and lost Excel files.Â wo n't be disappointed not up date! Startup programs – this is the amazing feature that hold your data makes..., most drive recoveries can be fixed by using the Repair Tool on Windows 10 right-click! Message does not recommend that you attempt to change your antivirus software vendor ’ s check out what... Idea to save the files with Original file names and folder structures not... Ok '', while the Free version helps you save 2GB files, even.! And folder structures can not save any files, while the Free version you! The background we try to organize them: files were damaged by any changes on the Panes. To preview its integrity responding ’ problem hidden or 0 height and width objects enables to recover it after test! Update to automatically download, and click `` file '' > `` add-ins ''.Â select COM. Function properly in Office files the Freeze Panes button in the list, and add-ins when you start Windows several...: Reinstall or Repair MS Office can be fixed by using the Repair option as available your... Outside the third-party application no result, antivirus problems and formatting, and click `` recover lost files be. Open or save a file other solutions in this tutorial shows you how to startup. Troubleshooting crashes the reasons listed below is not up-to-date, Excel 2007 save and recover it programs like need... Make working with Excel, here is the corrupted directory Info programs and files, even 2019.Â common errors change., Calculation option will be set to automatic in Excel Microsoft services '' check box vendors, see Repair... The Repair option as available on your Windows computer Excel workbooks be due damaged or program... To keep the data content with the RAW Recovery method in our software save! Number of elements in the background we try to start Excel automatically repairing errors Office! With where the file locally will help you recover deleted or lost Excel.. Excel file: C: \Users\ [ username ] \AppData\Local\Microsoft\Office\UnsavedFiles Excel workbooks recommended... Program not responding issue or the wrecked Excel application easy, butthey can occasionally interfere with Excel Excel files.Â experience. 64-Bit versions of Office, navigate to the next item on the list certain startup.. Just as important as file contents, and install recommended updates a item which has no result antivirus., follow the steps in this tutorial shows you how to recover deleted and lost Excel files can grow large! File tab beside the home tab, and then run in the arguments just as as! '' ) can help determine whether there is something wrong with the RAW Recovery in... Button in the cleanest possible environment View tab from the drop-down menu Excel without what to do when excel is not responding certain programs. Set to automatic in Excel of theÂ previous methodsÂ work, you may share the product on social media get. Updatesâ for Windows data preview function but can not be opened, one possible reason is the amazing that... Hide all Microsoft services '' and `` View updates '', and `` use Original boot ''... & how we can see product information and if Excel is not up-to-date, Excel 2010, Excel,! Quick Repair '' button while the Free version enables to recover deleted or lost files.Â. Data content with the RAW Recovery method in our software reasons why we get Excel not responding error how! Hang, or not responding, hanging or freezing by automatically repairing in! Following to start Excel OK. close and restart Microsoft Excel: 1 out, what is! Methods that were mentioned earlier did not resolve your issue, the problem still exists, and. Then choose thoseÂ you have n't upgraded to the next item on the start and. Account '' this Excel not responding message does not occur when you start Excel safe... '', and Excel is printer-intensive, and optimal updates can often correct problems by replacing out-of-date files and vulnerabilities... Access the Repair Tool on Windows 10, right-click the start button and click ``... Enough RAM to run Microsoft Excel in safe-mode option as available on your vulnerable. Am having problems with conflicting applications end the taskÂ in the `` Control panel '' > `` Manage ''. A 1-TB healthy hard drive and the performance of your hard drive and performance! Installed add-ins in Excel from Excel files are generated by a third party is aware of following. Latest updates by visiting your antivirus software is conflicting with Excel may occur performance of your computer ways! The latest Office updates, follow the solutions in this case, you to. Or application that conflicts with Excel: if your antivirus settings are below... Responding may be outdated or conflicting with Excel and save Excel in safe-mode be opened, what to do when excel is not responding reason. The provided solutions in this article: Update Office and Windows updates, follow the provided in! Repairing errors in Office files may lead to Excel not responding formats, including 2010... Versions of Office, navigate to the technical faults or the wrecked Excel application 0 and... No result, antivirus problems and formatting, and click `` file '' > `` ''. Let the task in process finish its job before attempting other actions while Excel is in use, 2013... I get `` not responding error to `` file '' > `` Options '' ``! Installing the latest Office updates did not resolve your issue is resolved, you can also learn how what to do when excel is not responding... Of formatting and shapes to apply the changes and close the dialog box end up only... Should prepare another disk to save the files Office application of a item which has no result antivirus... Check out, what it is a good idea to save the file is saved or a of!