Here are some of the key takeaways. Check out what 8,377 people have written so far, and share your own experience. Alas, after probably 5+ hours of effort on my end, I did not receive the discount shown on their website. The process took 2 weeks. TURO has changed its insurance charging rates and will use whatever they can to reject your claim. There needs to be more clear instructions between what information is allowed to show a host and how much of that info. Do you agree with Turo’s 4-star rating? Turo: the company that lets you rent your personal car out for money. But then there’s always the question of what happens when someone crashes your car. This review is for the Turo customer service runaround I received. Friendly, easy to use app, and cheaper than Enterprise. I then ran the same search through Turo and confirmed that prices were anywhere from 25% – 50% cheaper even after taxes.Of course the other advantage is that you can bypass the pickup counter at some airports. Then, I did not hear from him for several days. Once the turbo trainer was only resorted to in the worst of winter conditions or for pre-race warm-ups. The customer service agent on the phone told me to re-enter my credit card information on the website. I had paid $45 dollars and a 30 minute trip to the location and in total wasted 2 hours of my precious time for a failed transaction with Turo. After discovering that I would be expected to take my car through a car wash before returning it to avoid a cleaning fee, I decided to add the post-trip cleaning add on. Turo made it easy for me to rent a vehicle in my neighborhood. At least the car ran and drive good with no problems. Check out what 5,824 people have written so far, and share your own experience. Do you agree with Turo’s 4-star rating? for a total of 90 dollars wasted on Uber rides. If you submit a star rating without a written review, you can’t add a review later -- even if it’s within the 10-day window. They also have really nice cars and very affordable and the hosts are so nice as well. On average renting out our cars, we do not have issues overall. Lol... That's like grocery stores charging an entry fee. Turo is amazing! Do you agree with Turo’s star rating? We love that we didn't have to pay extra to add drivers like we would have with a big rental company. 651+ Turo Reviews and Complaints | Is Turo Legit or Sketchy? Turo.com was originally RelayRides, a ride sharing company whose goal was simply to give car owners interested in making extra money a to rent their car locally to others who didn’t have cars or who were interested in renting cars for various tasks. Do you agree with Turo’s star rating? Find the perfect car for your next adventure, or make extra money by renting out your car through Turo.List your car for free in minutes. This is the Turo company profile. I received an email a couple of days later, but the response was of no help at all (just explained how I could see the charges breakdown in my account, which I already knew). Original review: Aug. 20, 2020. A free inside look at company reviews and salaries posted anonymously by employees. I will definitely plan to use them again in the future when we need to rent a car. This was my first Turo experience and won’t be my last!!! 165 Turo reviews. 1. | Read 81-100 Reviews out of 8,377 Our experience with Turo was great! On sale in the UK: Now: Engine: 2894cc twin-turbo V6 petrol, 434bhp @ 5700rpm, 406lb ft @ 1800rpm: ... Porsche Macan Turbo Performance Pack (2017) review… But in its most advanced guise, a turbo trainer is a gateway into a world Best turbo trainer 2020: The best smart and direct drive trainers still in stock | Expert Reviews Skip to main content area Once you submit a review, you can’t edit it. Had to use Google and other community sites to see what information is safe and not safe. TURO is only taking more from renters as well as hosts and will no longer support incidents that take place by renters. Excellent service, excellent operator. Long story short I got the car late 1 hr and 1/2 then I get the car and it’s all dirty and the seats are sticky in some spots. I have not paid the excessive fee and would love to have it removed. Three quick bullet-points about doing rentals through Turo: 1-The wide variety of cars and pricing available. This was my first time renting a vehicle from Turo and it was great from now on this is the way I will rent a vehicle again times are changing and in some cases it changing for the better like this one Thank you so much Turo keep up the good work. The front seat would not move very close to the steering wheel it made it very u comfortable and had to drive. 3-We have met many great people along the way. This made renting a car very diffult to go all the way through. The ride was fun and smooth. All rights reserved. I had an awesome experience with Turo. 2-The app/web interface is easy to use. Interview. A f***ing day!!! What! I didn’t like that I had I would have had to pay a $50 fee to change my pick up location that was only 11 minutes from the initial location. Do you agree with Turo’s 4-star rating? I had my car set up with a max of 200 miles a day which was high compared to most cars on there. Earn extra cash by sharing it on Turo. While I was searching vehicl… Check out what 7,828 people have written so far, and share your own experience. People would drive my car 1000 miles in 2 days and think I shouldn't charge them extra. What the f***! Sounds pretty straightforward, right? They response quickly and professionally. However, the ENTIRE reason we went with Turo instead of a less expensive, traditional rental car company is that we could be guaranteed a 4-wheel drive car, since it's listed in the car features. Also got the car on a low tank. I would have been ok if I violated some rule but ultimately I think it was a cheap way to get more money for an already overpriced car. Overall, I found Turo's customer service very disappointing. The car we rented was in excellent shape and exactly as described on the website. I'm a host and rent two of my vehicles. The car was sufficient eventhough over priced. The host we had was great and very communicative. Turo UK Director, Xavier Collins, recently hosted a live webinar for our host community where he provided exclusive insights into the summers business performance and introduced the new protection plans for UK hosts. It creates better access to mobility, and enables economic empowerment -> this makes feel part of a special place. Do you agree with Turo’s star rating? And assure me that my identity is safe. It was easy to communicate with the car owner, and he was very responsive. Before signing off, I made it clear I wanted to cleaning fee added, and the additional discount applied. You put in your requirements and Toro will show you what’s available.I did a quick search online for cars in Scottsdale and Orlando through various car rental agencies. A free inside look at company reviews and salaries posted anonymously by employees. Check out what 6,010 people have written so far, and share your own experience. Bad business indeed. It was a good experience overall. | Read 81-100 Reviews out of 5,824 I was disappointed by the renters ability to mandate a fee before returning the vehicle. I then reached out via their chat feature. A free inside look at company reviews and salaries posted anonymously by employees. Plus, the options available far exceeded the standard rental car fare. He responded saying he had made a mistake with the listing. I plan to place my vehicle on this as a Host now that I'm convinced it's a great side income if you use your vehicle a lot! Uber would be too expensive and top rental car companies are too expensive. Goodbye Airport Rental Companies. I responded but did not receive a reply. 164 Turo reviews. Would reccomend using Kash's cars through Truro again. My host was amazing, great customer service and extremely helpful with my own car issues! Then charging you for the gas that comes out of that pump.Turo: "Hey everyone, come use my business but, pay me first you jack***es." I followed-up, but still no reply. Locating the car at our arrival, accessing the vehicle, and returning the car was very simple. Actually better and easier than renting a vehicle from an airport rental car agency. We hung up and I tried the chat, and it wasn't working. I’ll also be sure to read closely before accepting rentals in the future. Application. I saw this app in YouTube and decided to try it.I have always been hesitant of renting a car but with Turo it was smooth and simple.Very straightforward, no hidden surprises. I was charged a deliver and trip fee totaling $166 after seeing my agreement. I was hesitant at first but after driving a Turo car for 10 days, I couldn't be happier with my decision to go with them. The Turo car owner even dropped the car for me at the airport saving the hassle of the shuttle and long lines and the upsale of this and that. Check out what 8,746 people have written so far, and share your own experience. This is a 3rd party service w a mindless customer service who doesn't own or take any responsibility .$640 for 2.2 days.Do yourself a favor and go w a real car rental company, much cheaper and at least you won't get stranded. Skip the rental car counter and book the perfect car on Turo, the world's largest car sharing marketplace. Check out what 8,089 people have written so far, and share your own experience. The car rental company advertises several safety and security measures, including liability insurance, traveler screenings, and a 24-hour emergency line, but some The app was a seamless experience and the handoff was well coordinated. | Read 61-80 Reviews out of 7,828 If you are considering to host your car, think twice. I’ve never written a review and this is how you know I was so very disappointed. | Read 101-120 Reviews out of 8,089 It’s pretty straight forward. That's like a gas station charging a separate fee just to use the gas pump. This was a great experience! I applied through other source. Clear communication with easy pickup for first time Turo user. Also the worst part was that I trusted that the guy would show up on time and I had a meeting at 8am but ran late and it was a business meeting. Well, once we were in icy driving conditions in Colorado, we discovered the car was actually a front-wheel drive car by asking the host for any tricks to get the 4-wheel drive to work. Turo’s mission, to put the world’s 1B+ cars to better use, is inspiring, pioneering and has positive impact on millions of people. $15 to $60 dollars a day! I bet some people would pay the gas pump fee. I would use Turo again. 167 Turo reviews. Bad business indeed. I'm so grateful it exists. !Turo wants me to give them money for using the turo app. Their new approach to local car renting is to promote their selection of vehicles to travelers who are interested in not getting the same old boring stock sedan from a traditiona… Brett from the TURO insurance department made up an incident that a renter caused claiming it existed already though it was clearly not there. It’s easy to use and provides a way better option than using the traditional rental companies. A lot of airports that I land in, a car is then required to drive 1-3 hours to my destinations. NEVER rent through Turo, they WILL not cover you. Do you agree with Turo’s 4-star rating? I will definitely use Turo again. The car was great--exactly as advertised. | Read 161-180 Reviews out of 7,129 We make reviews visible: 1. once the 10-day window has closed OR 2. when both parties have posted their feedback The car was clean and drove nicely. TURO is only taking more from renters as well as hosts and will no longer support incidents that take place by renters. It was every thing I wanted for my first Turo car share experience! I was a bit pressured to go with the fee and rental because of my circumstance. It was exactly what we needed. Though, each driver had to register their license through Turo, which is a reasonable and wise request. Everything went smooth and the price was about half of a mainstream rental agency. Turo’s team and culture are the best that I have ever had the opportunity to be part of. Both convenience and communication were spot on! Kinetic Rock and Roll – Best Smart Trainer Kinetic Rock and Roll Smart Trainer. Turo is a car sharing marketplace that allows private car owners the ability to rent out their vehicles via an online and mobile interface. I'm just so thankful my son suggested we look at Turo! © 2021 Trustpilot A/S. From start to finish the process was easy. | Read 21-40 Reviews out of 8,021 It took a little time to get an account set up, but that's ok. I swear, as a society, we get dumber by the decade. Now that RelayRides has changed into Turo.com, they have changed their focus as well. Turo will not remove the review even though they clearly gave you a negative because you charged them for smoking weed in your car. | Read 221-240 Reviews out of 8,746 The process was simple. The process to get approved was a little complicated, but necessary in order to protect the car owner and the renter. He let me know via email that day that it would take longer to fix the glitch in their system. If you are considering to host your car, think twice. I can't believe people are doing this. I’ll continue to rent from Turo but I will not rent from Eric again. As a result we have collected a number of turbo trainer reviews and arranged them into our Best Turbo Trainer guide to help simplify the process. Great communication with the host, accessible location from my home and a clean car that had a full gas tank :). Turo charged me $260 in misc fees when the battery died on the car I rented. I wish there were another competitor so I could take my business elsewhere. Not only that, but the customer service said they would only reimburse me a maximum of $50 which was almost half less of the total wasted fare I used for Uber. 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