Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. This consists of all defects in workmanship and materials including splitting, forming splinters, rotting, and structural damage. TimberTech AZEK . And our warranty can be transferred to a second homeowner – a great selling feature when you’re ready to relocate. TimberTech composite decking adds a few more years, giving you a full 30-year guarantee. They claimed that AZEK charged a premium for its advertised qualities which were supposedly better than competitors and paid between $4,200 and $18,500 for installation of their product. Not even to pickup samples according to their email. — Stunning new AZEK deck by Archadeck of Akron. Alternatively, Purchaser may notify Manufacturer of a warranty claim using Manufacturer’s online warranty claim form process available at www.TimberTech.com. Obtaining Warranty Performance: Purchaser must do as follows in order to make a claim under this warranty: h. TimberTech Pro Fade & Stain Warranty. Obtaining Warranty Performance: Purchaser must do as follows in order to make a claim under this warranty: Alternatively, Purchaser may notify Manufacturer of a warranty claim using TimberTech’s online warranty claim form pro-cess available at www.TimberTech.com. Besides the length of the fade and stain warranty, both companies have almost identical warranty restrictions. Asides from the email with our claim number, there as been no response thus far. If Integrity Composites is Fiberon offers a five-year limited labor warranty on select products sold in the United States and Canada. However, unlike Trex, they offer a 30-year fade and stain warranty. You can call AZEK Building Products at toll free number, write an email, fill out a contact form on their website azekbp.com, or write a letter to CPG International LLC, 5215 Old Orchard Rd, Suite 725, Skokie, Illinois, 60077, United States. Customer Relations 160 Exeter Drive Questions? EASY CLAIMS PROCESS: File a claim anytime online or by phone. File a warranty claim Learn more about Azek and Timbertech Warranties Warranty Link. We back that strength with our limited 30-year fade and stain warranty on Legacy, Tropical, and Terrain Collections, as well as our 30-year limited warranty that covers material defects, splinters, and damage from insects, termites, or rot on all TimberTech composite decking. Alternatively, Purchaser may submit a claim by contacting the Manufacturer in writing, at the following address: Timber Tech 894 Prairie Avenue Wilmington, Ohio 45177 ... AZEK DECK WARRANTY TimberTech.com I . In the occasion that an issue does arise, we've made our online warranty claims easy and hassle-free. Five-Year Limited Labor Warranty. h. ... Azek Labor Warranty Timbertech Claim. AZEK Vintage ... Warranty Claim Center. care and cleaning link. Malfunctions covered after the manufacturer's warranty. For purposes of this warranty, a residential Purchaser shall refer to a single-family residential homeowner and a Covers termites or fungal decay that renders the post unfit for normal use as part of an agricultural fencing structure. EASY CLAIMS PROCESS: File a claim anytime online or by phone. Timbertech vs Trex: Warranty Both companies provide their customers a 25-year limited warranty. Click the link below to learn how to properly care for your Azek and Timbertech decking products. h. TimberTech Pro Decking Warranty. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description of the claimed defect and proof of purchase, to the following address: Trex Company, Inc. Warranty & Care. garantie voor timbertech terrasdelen, dryspace® en accessoires 2 garantie van timbertech tegen vervagen en verkleuren – terrain, tropical en legacy collecties 6 garantie tegen vervagen en verkleuren voor azek pvc-terrasplanken 11 garantie van toploc™, fusionloc™, concealoc® & cortex® AZEK’s steadfast colors are engineered to stay true over time. Timbertech also offers a 25-year limited warranty that protects against material defects. There are 3 design collections that AZEK decking comes in, Arbor, Vintage, and Harvest. We value our customers, and we are happy that we were able to work toward regaining your satisfaction with your TimberTech Decking. Contact Us Call us at 1-800-307-7780 Send us an email 24 hours a day Follow us Request a catalogue. Most claims approved within minutes. 30-Year Warranty (pdf) AZEK Building Products was first mentioned on PissedConsumer on Nov 14, 2017 and since then this brand received 17 reviews.. AZEK Building Products ranks 36 of 293 in Building Products category. TimberTech’s warranty offers 25-years of coverage. This warranty is in addition to the standard TimberTech Limited 25 Year Limited Residential Warranty that applies to TimberTech alternative decking materials. A number of homeowners filed lawsuits against CPG International LLC and AZEK Building Products Inc., makers of AZEK decking. After reviewing all information, Manufacturer will make a determination regarding the validity of such claim. Learn more. TimberTech composite deck boards are made of up to 80% recycled material overall, and with 100% recycled wood. TimberTech failed to honor warranties. At TimberTech, we know life's tender moments happen on our tough decks. With AZEK on their deck, these homeowners will not have to worry about fading. TmberTech AZEK@ DECK WARRANTY OTHER CONDITIONS: The Manufacturer does not recommend the AZEK Products for all end use applications. h. ... *Please note, if a trip to your home for the warranty claim is performed and the issue is not … The overall rating of the company is 2.2 and consumers are mostly dissatisfied.. Contact AZEK Building Products customer service. It’s a Capped PVC material and it’s much lighter weight than traditional composites, which makes it nice to work with. ... Timbertech Azek decking! Standard TimberTech 25 Year Limited Residential Warranty. Recent recommendations regarding this business are as follows: "Check the scratch resistance on a sample … h. Azek Fade & Stain Warranty. Synthetic material like composite decking is a little clearer of warranty. This synthetic decking is backed by a 50-Year Limited Fade & Stain warranty against fading. With this coverage, if an eligible product fails to perform in accordance with its original warranty, Fiberon will pay reasonable … al information. On May 29 th 2012 Shelley McCune, a warranty specialist with TimberTech requested that we send pictures and receipts for the boards. To back up that claim, these boards have a 50-year fade and stain warranty. Azek, which owned by Timbertech offers a basically identical warranty however their fade and stain warranty is good for 30-years. TimberTech ® or AZEK ® CONCEALoc Hidden Fastener System and TimberTech or AZEK® Cortex® Fasteners (collectively “Fastener Products”). AZEK® Brand PVC ... TimberTech® will make a determination regarding the validity of such claim. Most claims approved within minutes. So the first, and second, TimberTech product owners can have peace of mind that their outdoor oasis will look beautiful year after year. Their claim to fame is that they do not use wood flour or wood fillers. MoistureShield: The Deck Brand. Most quality composite decking has a 25-years warranty. 15 Year Limited Warranty for Fence Boards-Spanish (pdf) 2 Year Color Fade Warranty (pdf) Columns. Timbertech Azek Vintage Collection Premium capped polymer decking, made without wood, that provides unparalleled performance while boasting unrivaled design — all backed by a Limited Lifetime Product Warranty and a 50-Year Limited Fade & Stain Warranty. Standard TimberTech 30-Year Limited Residential Warranty. TimberTech AZEK is a popular product for decking in Virginia; Maryland; and Washington, DC, and Design Builders is a big fan! See warranty for specific provisions. Kind Regards, TimberTech Warranty Team Business Details Malfunctions covered after the manufacturer's warranty. I find it interesting that your company replied to this forum and not to the warranty claim I filed on November 2nd. Under the right conditions and the proper care, both wood and composite, will last 25 years. We stand behind our enduring, durable products. PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days. Composite decking has come a long way since breaking into the outdoor living market more than three decades ago. If the residential DuraLife product owner makes a valid warranty claim hereunder during years eleven (11) through twenty-five (25) after the original purchase, then the residential DuraLife product owner’s recovery will be prorated as indicated below. AZEK / TIMBERTECH LIGHTING WARRANTY 5-Year Limited Lighting Warranty Statement of Warranty: This warranty is given to either (1) the original purchaser or … Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. AZEK Decking Class Action Lawsuit. Welcome to The AZEK® Company We are the industry-leading manufacturer of beautiful, low-maintenance building products, and we are committed to accelerating the use of recycled materials. Azek Claim. This warranty is in addition to the standard TimberTech Limited 30-Year Limited Residential Warranty that applies to TimberTech alternative decking materials. Both offer limited warranties that cover material defects, splinters and rot on all of their capped decking products. The lawsuit claims TimberTech’s warranty agreement expressly states that decking materials will be delivered “free from material defects.” This warranty is offered for 25 years from the date of the decking’s installation, yet the decking is allegedly failing far earlier than expected. PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days. Lifetime Limited Warranty (pdf) Pressure Treated Posts. Azek products are PVC. TimberTech Azek, (Azek Deck) has the best warranty in the class, 50 years. for your records in the event that you need to file a claim. The Deck & Fence Company LLC 408 Headquarters Drive, Suite 1 Millersville, Maryland 21108 MoistureShield’s three lines of composite decking are Vision and Elevate (both are “Capped Wood Composite Decking”), and Vantage (“Wood Composite Decking.”) All three lines include fascia boards. After several guests had tripped and fallen due to the severe continued cupping and warping; Mr. Sawyer initiated a formal request for warranty service due to defective building materials on May the 15 th 2012. Harvest is the most popular among consumers, as it mimics the traditional wood texture and colors more so than the other two collections. After reviewing all information, Manufacturer will make a determination regarding the Trex offers a 25-year limited warranty and a 25-year fade and stain warranty. 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